About Us
Multipump Sdn. Bhd. was incorporated on Year 2013, with the primary objective of supplying and servicing water pumps to qualified businesses in the Northern Region, particularly in Penang. Led by Mr. Jesen Khor, who has been involved in the pump service industry since 2002, we specialize in various types of pumps, including multistage pumps, end suction pumps, horizontal split casing pumps, domestic pumps, tube well pumps, control panel systems for variable speed booster systems, pneumatic systems, and submersible pumps.
Despite being a relatively young company, we emphasize transparent, flexible, and proactive dealings. Our core team, comprising experienced professionals from both the government and private sectors, is dedicated to driving the company’s growth. We target potential customers in sectors such as construction, services, manufacturing, retail, and domestic households, offering onsite pump testing, pump training, and value-added solutions.
Our vision is to deliver high-quality, industry-recognized products to our clients on time, providing packaged equipment tailored to their specifications, along with exceptional after-sales service and spare parts. Our core values include client collaboration, staff training, quality and affordability, and comprehensive service support.
Why Choose Us
Expertise & Experience
With years of experience in the pump service industry, led by Mr. Jesen Khor, our team possesses extensive knowledge and expertise in handling various types of pumps. Our proficiency ensures that we provide reliable and effective solutions to meet your needs.
Quality & Efficiency
We prioritize delivering high-quality products and services. Our commitment to quality and efficiency means you receive top-tier solutions that enhance the performance and longevity of your pump systems.
Customer-Centric Approach
We value our clients and engage in transparent, flexible, and proactive dealings. Our focus on client collaboration ensures satisfaction and continuous improvement in our services.
Comprehensive Support
From onsite testing and training to preventive maintenance and repair services, we offer a wide range of support to ensure your pump systems operate efficiently. Our technical support team is always ready to assist with any issues you may encounter.
Competitive Pricing
We provide top-quality products and services at competitive prices, ensuring you receive the best value for your investment.
Vision
To supply on time, high quality, recognized products to our clients as packaged equipment to their specifications with excellent after sales service and spares.
Mission
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Core Value
- Consulting with our clients to achieve satisfaction and improvement.
- Training our staff to ensure high levels of competency.
- Providing high quality products at competitive prices.
- Supplying service support to our clients for spare parts, programmed maintenance and repairs.